We are ABOUT
Intelligent access and orchestration for healthcare.

We orchestrate access to care, balance capacity, and enable health systems to grow with resilience
Founded in 2005, ABOUT is the access and orchestration expert for a new era in healthcare. With the acquisitions of Ensocare and Acuity Link in 2020, our solutions extend across the full continuum from admissions to discharge and beyond. ABOUT is built on the knowledge of the most accomplished leadership in healthcare technology, innovation, operations, and customer success. We serve over 150 health systems with customized solutions. Our passion and dedication to delivering the right care in the right location without delay is our guiding force.
Our Values
We have a passion for people—more specifically, keeping people at their best by getting them to the right care, right away. Why? Because in our line of work, time saves more than lives. It preserves quality of life. Which enables the people we’re passionate about to continue chasing their own passions.
How many great stories of breakthrough and triumph involve adhering to the status quo? We’ve been at this for years, and we’ve counted zero so far. For as scary as stepping out of our comfort zone is, taking bold leaps to leave it in our dust can be downright terrifying—and worth it. Every. Single. Time.
We like to think we’re pretty smart. And we owe a pretty big part of our success to date to our many bright minds. But it’s our tireless work ethic, refuse-to-lose attitude and understanding that there will always be opportunity to improve that keep us on top of our game. And ahead of our competition.
We are not chest-pounders. We are faithful-doers, lesson-learners and wisdom-sharers. For us, it’s not about individual accolades—or even our achievements as a company. Contributing to a better healthcare that keeps people at their best—patients and clinicians alike—is reward enough.
Today, we are in an amazing place. But we only got here because we never stopped asking “what if” and pushing ourselves to create “what is.” While some fear the unknown, we embrace our industry’s toughest questions. Because answering them makes a powerful statement: There is not impossible, only undiscovered.
As much as we may strive for perfection, we’re anything but perfect. When we slip up, we don’t hide from it. We own it, and we grow from it. Setting an example for our peers, our partners, and our profession as a whole. Because it’s important to recognize that process is never a straight line forward.
We have a passion for people—more specifically, keeping people at their best by getting them to the right care, right away. Why? Because in our line of work, time saves more than lives. It preserves quality of life. Which enables the people we’re passionate about to continue chasing their own passions.
How many great stories of breakthrough and triumph involve adhering to the status quo? We’ve been at this for years, and we’ve counted zero so far. For as scary as stepping out of our comfort zone is, taking bold leaps to leave it in our dust can be downright terrifying—and worth it. Every. Single. Time.
We like to think we’re pretty smart. And we owe a pretty big part of our success to date to our many bright minds. But it’s our tireless work ethic, refuse-to-lose attitude and understanding that there will always be opportunity to improve that keep us on top of our game. And ahead of our competition.
We are not chest-pounders. We are faithful-doers, lesson-learners and wisdom-sharers. For us, it’s not about individual accolades—or even our achievements as a company. Contributing to a better healthcare that keeps people at their best—patients and clinicians alike—is reward enough.
Today, we are in an amazing place. But we only got here because we never stopped asking “what if” and pushing ourselves to create “what is.” While some fear the unknown, we embrace our industry’s toughest questions. Because answering them makes a powerful statement: There is not impossible, only undiscovered.
As much as we may strive for perfection, we’re anything but perfect. When we slip up, we don’t hide from it. We own it, and we grow from it. Setting an example for our peers, our partners, and our profession as a whole. Because it’s important to recognize that process is never a straight line forward.
Our Impact
95%
CUSTOMER RETENTION RATE
500%
MINIMUM ROI
125
AVERAGE STAFF HOURS RECAPTURED EACH MONTH
20%
AVERAGE PATIENT LEAKAGE REDUCTION
29%
AVERAGE FIRST-YEAR TRANSFER VOLUME INCREASE