It’s ABOUT Care Orchestration
Connecting people, data, workflows, and systems to improve outcomes and enable more coordinated care.
Our suite of solutions streamlines access into, through, and beyond your health system.
In today’s distributed care settings, success relies on intelligent Care Orchestration solutions across the full care continuum. ABOUT streamlines every step of patient transitions into hospitals and beyond—whether skilled nursing, rehab, behavioral health, or home care. The result: More patients referred and retained to grow your health system.
Care Orchestration as it should be
Today, health systems must proactively plan and organize to take control of three key operational levers: demand, capacity, and throughput. To get control of the three levers of patient demand, resource capacity, and patient throughput, you need to deliver Care Orchestration as it should be, continually facilitating the patient journey to the next setting of care.
Care Orchestration connects people, data, workflows, and systems to improve outcomes and enable more coordinated care. When executed successfully, Care Orchestration delivers a unified patient, clinician, and operational experience.
ABOUT enables end-to-end Care Orchestration, and is the only platform facilitating patient transfers into the acute care setting on the front-end with discharges out to the next best care setting. This provides the controls and visibility to effectively move patients across the ecosystem.
View Frequently Asked Questions about Care Orchestration
Learn how our care orchestration solutions work for you
Acute Patient Transfers
Take control of patient demand by opening a new front door to acute care.
Behavioral Health Placements
Place patients in the appropriate care setting.
Post-Acute Patient Discharges
Accelerate throughput and transition patients to the next care setting.
Add-on capabilities
Learn how the ABOUT Care Orchestration solutions connect to schedules, resources, beds, omnichannel communications, and transportation tools.
Go from hours to minutes
Every patient journey is different. But they all have something in common. A human being who needs the right care without delay. Right now, a single patient transfer can take up to six hours.
ABOUT solutions empower health systems to operate as one connected network of care – efficiently moving patients into and out of acute care settings. Through our proven process, software suite, and clinical expertise, we help you orchestrate care to drive operational efficiencies and improve patient outcomes.
Together, we can connect those in need to those who heal, without delay.
How we deliver
Saas platform: ABOUT offers a purpose-built SaaS platform that is interoperable with other technologies, provides controls and visibility over acute transfers and discharges, and gives comprehensive data and analytics across the entire care continuum.
Partnership & expertise: We pride ourselves in being strategic partners with deep clinical experience who are committed to the health system’s success. All with the backing of our continually growing curated provider network of over 60,000+ verified, trained, and maintained providers.
Data & analytics: ABOUT offers actionable insights and pulls together disparate data to deliver comprehensive reporting, dashboards, and analytics unlike any other solution. See beyond the four walls of your health system, beyond the patient and bed records, and across your data sources to drive situational awareness. Providing you a sole source to manage and track care transitions, performance, and support data-driven strategic and operational decisions.
ABOUT delivers predictable, measurable, and attributable results
ABOUT offers actionable insights and pulls together disparate data to deliver comprehensive reporting, dashboards, and analytics unlike any other solution. See beyond the four walls of your health system, beyond the patient and bed records, and across your data sources to drive situational awareness. ABOUT provides a sole source to manage and track care transitions, performance, and support data-driven decisions.
Understand how our solutions can help you succeed
At the core of our solution, is a centralized and predictive Orchestration Engine.
Standardize and streamline patient transition operations and logistics across the health system with the Orchestration Engine, a SaaS platform that enables health systems to efficiently facilitate, track, and optimize transitions of care, regardless of care setting.
Decision support with analytics and reporting
Reporting from disparate data
ABOUT makes your data useful and actionable through reporting and real-time dashboards.
With analytics and actionable insights
We help identify trends, provide insights, and advise on best practices to improve performance. Gain actionable insights into how your access center is performing with the right information at the right time.
Laddering up to decision support
Understand your data and leverage actionable insights to drive health system strategies and systemwide decisions with a focus on growth, operational efficiencies, and clinical outcome.
ABOUT backs technology with partnership by becoming a trusted advisor to ensure your health systems’ success.
ABOUT partners with you for the long-term. We share success and promise measurable and repeatable results by offering a gainshare model with a guarantee; we tie our outcomes to your outcomes.
Our committed partnership includes real-time and ongoing insights from our Care Orchestration experts. This consists of ongoing live support, a dedicated enterprise client team, admin and user training, quarterly business reviews, and continuous improvement planning.
Integration hub
Leverage and augment existing data and systems—including multiple EHRs—helping health systems get the most out of their current IT investments.
This includes streamlined workflows and easy-to-use interface drive efficiencies, including the ability to perform all transition tasks from one platform.
Seamless integrations with critical data sources and systems, including EHR, ADT, CC&C platforms, CAD systems, and call recording help you get more out of existing resources.
Orchestration Engine Integrations & Interfaces:
- Patient Information Integration
- Physician Credentialing Integration
- Pre-Registration Data Integration
- Patient Clinical Documentation via Direct Messaging
- Call Recording Integration
- Bed Management
- Admission/Discharge Transfer (ADT)
Care Orchestration: Reimagining patient flow and improving healthcare operations
Health system leaders are seeking new approaches to optimally deliver patient care. As patient care settings are increasingly dispersed, several ideas like patient flow, the care continuum, and patient journey, all try to capture what happens with patients across parts of this complicated spectrum.
Care Orchestration provides the controls to effectively move patients along this spectrum of care. In this Starter Guide, learn why health systems are turning to Care Orchestration, and its profound impacts on care delivery.
This guide offers valuable insights and practical guidance on implementing Care Orchestration. By embracing Care Orchestration, health systems can revolutionize the way care is delivered, ultimately leading to improved patient experiences, enhanced clinical outcomes, and greater operational efficiency.