It’s ABOUT care orchestration

Bring in more patients and move them without delay to the next optimal care setting.

Our suite of solutions streamlines access into and beyond your hospital in minutes

Success in today’s distributed networks of care relies on intelligent access and orchestration solutions across the full continuum. ABOUT streamlines every step of patient transfers into hospitals and beyond—whether skilled nursing, rehab, behavioral health, or home care. The result: More patients referred and retained to grow your health system.

Go from hours to ASAP.

Every patient journey is different. But they all have something in common. A human being who needs the right care without delay. Right now, a single patient transfer can take up to 6 hours – but that’s about to change.

 

ABOUT solutions empower health systems to operate as one connected network of care – efficiently moving patients into and out of acute care settings. Through our proven process, software suite, and critical expertise, we help you orchestrate access to care to drive operational efficiencies and improve patient outcomes.

 

Together, we can connect those in need to those who heal, faster.

time comparison between using ABOUT or alternatives

ABOUT solutions empower health systems to operate as one connected network of care—enabling clinicians to easily transition patients across care settings.

A centralized and predicative core powered by transfers, decision support, and the integration hub.
 
Real-time reporting and actionable insights driven by rich, integrated data sets enable decision makers.
 
Streamlined workflows and easy-to-use interface drive efficiencies, including the ability to perform all transition tasks from one platform.
 
Seamless integrations with critical data sources and systems, including EHR, ADT, CC&C platforms, CAD systems, and call recording.

Care setting-specific application features, custom forms, curated networks, and insights to enable access across the continuum of care.
 
Acute: Increase speed to acute care by easily and efficiently accepting patients from the ED, scheduled procedures, and other facilities outside the health system.
 
Post-Acute: Tools and vetted, trained providers help quickly identify and coordinate the best post-acute placement options, so case managers can focus on patients.
 
Behavioral Health: Connect patients with the care and services they need through online requests, coordination, and placement among a curated network of providers.

Intelligent emergent and non-emergent transport coordination with real-time tracking and geo-fencing so you know exactly where the patient is in their journey to or from the care setting and have the insights and reporting to improve the process.
 
Specify transport type, trip options, and specialized care or equipment needed as well as pick-up and destination locations and times to eliminate phone calls.
 
Shave 15-20 minutes per patient by electronically coordinating transportation.
 
Access data to see who gives you the best service, picks up on time, and more.

Provide an at-a-glance view of staffed beds across the entire system and levels of care in real time to quickly identify an appropriate and available bed.
 
View staffed bed availability across the health system by level of care, unit type, and facility as well as average wait times, ED pre-admits, and pending arrivals and discharges.
 
Eliminate phone calls and phone tag by quickly identifying open beds and the right level of care without the need to sign into a bed management systems.

On-Call Scheduling provides centralized physician and provider scheduling and calendar data so that patient transfer delays never occur because you can’t identify or locate the on-call physician. You can’t complete a transfer without locating the right physician to accept the patient.
 
Avoid unnecessary care delays for patients, increase accuracy and accelerate provider response, and acceptance rates.

Comprehensive clinician-led engagements with our team of experts, who provide best practices from staffing, workflow, and physician engagement to change management, training, and support.
 
“ABOUT is more than just a software company. Their solution is also about having a true partners who has been with us every step of the way. It’s also a big plus for us to know we can talk to ABOUT experts whenever we have a question.”
 
Ramin Yazdanfar, MD – Transfer Center
Medical Director, UPMC Central Pennsylvania

A centralized and predicative core powered by transfers, decision support, and the integration hub.
 
Real-time reporting and actionable insights driven by rich, integrated data sets enable decision makers.
 
Streamlined workflows and easy-to-use interface drive efficiencies, including the ability to perform all transition tasks from one platform.
 
Seamless integrations with critical data sources and systems, including EHR, ADT, CC&C platforms, CAD systems, and call recording.

Care setting-specific application features, custom forms, curated networks, and insights to enable access across the continuum of care.
 
Acute: Increase speed to acute care by easily and efficiently accepting patients from the ED, scheduled procedures, and other facilities outside the health system.
 
Post-Acute: Tools and vetted, trained providers help quickly identify and coordinate the best post-acute placement options, so case managers can focus on patients.
 
Behavioral Health: Connect patients with the care and services they need through online requests, coordination, and placement among a curated network of providers.

Intelligent emergent and non-emergent transport coordination with real-time tracking and geo-fencing so you know exactly where the patient is in their journey to or from the care setting and have the insights and reporting to improve the process.
 
Specify transport type, trip options, and specialized care or equipment needed as well as pick-up and destination locations and times to eliminate phone calls.
 
Shave 15-20 minutes per patient by electronically coordinating transportation.
 
Access data to see who gives you the best service, picks up on time, and more.

Provide an at-a-glance view of staffed beds across the entire system and levels of care in real time to quickly identify an appropriate and available bed.
 
View staffed bed availability across the health system by level of care, unit type, and facility as well as average wait times, ED pre-admits, and pending arrivals and discharges.
 
Eliminate phone calls and phone tag by quickly identifying open beds and the right level of care without the need to sign into a bed management systems.

On-Call Scheduling provides centralized physician and provider scheduling and calendar data so that patient transfer delays never occur because you can’t identify or locate the on-call physician. You can’t complete a transfer without locating the right physician to accept the patient.
 
Avoid unnecessary care delays for patients, increase accuracy and accelerate provider response, and acceptance rates.

Comprehensive clinician-led engagements with our team of experts, who provide best practices from staffing, workflow, and physician engagement to change management, training, and support.
 
“ABOUT is more than just a software company. Their solution is also about having a true partners who has been with us every step of the way. It’s also a big plus for us to know we can talk to ABOUT experts whenever we have a question.”
 
Ramin Yazdanfar, MD – Transfer Center
Medical Director, UPMC Central Pennsylvania

A Healthcare technology consultant working hand in hand with a provider

It takes more than technology.

To solve these complex challenges, expertise is critical. At ABOUT, we are 100% dedicated to providing best practices – from staffing, workflow, and physician engagement to change management, training, and support. We help you eliminate the friction without losing the human element.

Learn how our suite of solutions work for you

For Clinical Leaders

Help your clinical teams care for people by taking administrative burdens off their plate.

For Operations Leaders

Enable your health system to operate as one with seamless care coordination.

For Strategy & Growth Leaders

Future-proof your health system to grow with resilience.

Contact us to speak with an expert