Frequently Asked Questions
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ABOUT provides end-to-end Care Orchestration. This means one platform to facilitate patient transitions into, within, and discharges out of the acute care setting to the next best setting of care.
ABOUT enables end-to-end Care Orchestration with a purpose-built SaaS platform, partnership and expertise, and curated provider networks. Our solution is backed by expertise to connect people, data, workflows, and systems. Learn more about our solutions.
Care Orchestration connects people, data, workflows, and systems to improve outcomes and enable more coordinated care.
Care Orchestration, when executed successfully, delivers a unified patient experience, a unified experience for clinicians, and unified operations. Learn how ABOUT enables Care Orchestration.
ABOUT gives health systems the ability to leverage and augment existing data and systems, including multiple EHRs—working with the EHR (not against). This helps health systems get the most out of their current IT investments. We integrate with the EHR, CC&C platforms, CAD systems, call recording, and more. Learn more about our integrations.
ABOUT enables Care Orchestration with our Orchestration Engine and three anchoring solutions for acute patient transfers, behavioral health placements, and acute patient discharges. Learn more about our Care Orchestration solutions.
ABOUT enables health systems to get more out of existing resources, technology, and networks. ABOUT removes bottlenecks and grows margin which increases ROI. On average, our clients see 100% ROI in the first 155 days. Learn more about our solution and expertise.
ABOUT offers actionable insights and pulls together disparate data to deliver comprehensive reporting, dashboards, and analytics unlike any other solution. See beyond the four walls of your health system, beyond the patient and bed records, and across your data sources to drive situational awareness.
You get a sole source to manage and track patient care transitions and performance to support data-driven strategic and operational decisions. Learn more about our Care Orchestration solutions.
ABOUT delivers predictable, measurable, and attributable results. Results are seen in clinical, financial, and operational areas.
Outcomes can include increased net new revenue, market share growth, contribution margin, workforce efficiency, clinician satisfaction, utilization of resources, decreased length of stay, avoidable inpatient days, and more.
ABOUT curates provider networks, meaning 60k+ verified, trained, and maintained nationwide post-acute and behavioral health providers to augment a client’s existing networks. This allows health systems to facilitate timely coordination of patient transitions out of the acute care setting.
The free and exceptional experience for post-acute providers drives faster and higher acceptance rates. ABOUT is the only solution that identifies, secures, and onboards post-acute and behavioral health providers to ensure quick response times and optimal placement. Learn more about our post-acute care solution.
ABOUT helps in multiple stages of the patient journey.
On the front end of Care Orchestration, ABOUT empowers health systems to take control of demand to drive referrals, capture more patients, more market share, and build provider loyalty by opening a new front door to acute care via physician referrals.
We also provide systemwide visibility into resources, beds, and staffing to distribute incoming demand across available capacity. Load balancing and leveraging all care settings helps health systems get patients to the optimal setting of care.
On the other end of Care Orchestration, ABOUT empowers health systems to transition patients out of the acute care setting to the next best care setting and services. This drives throughput and removes bottlenecks backlogging inpatient capacity and continue care and engagement post-discharge to retain patients. Accelerating throughput to open capacity allows health systems to meet and drive demand which then becomes an economic engine for the health system. Learn more about Care Orchestration.
ABOUT allows care teams to work at top of license by standardizing processes for patient transfers and discharge placement steps with technology. Each solution automates placement steps and reduces the administrative burden of excess screens, phone calls, and faxes.
Standardized patient placement processes, technology, and reporting across care settings provide longitudinal care coordination across care teams.
Our hands-on clinical, operations, and business experts work to understand the health system and market dynamics to become a trusted advisor. We provide best practices, change management, and analytics insights. ABOUT has practicing clinicians and top patient transition thought leaders on staff with over 400 years of combined experience.
ABOUT provides clients with complimentary services throughout our partnership to drive outcomes, ensure success, and continuously mature. How we partner.
Learn more about how ABOUT enables Care Orchestration
ABOUT backs technology with partnership by becoming a trusted advisor to ensure health systems’ success.
We partner with you to:
- Reduce friction: Provide an intuitive, frictionless, and fast experience for clinicians and patients.
- Continuously improve: Deliver meaningful results, actionable insights, and decision support.
- Future-proof: Prepare for the future while solving for the realities today.