Frequently Asked Questions
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ABOUT provides end-to-end Care Orchestration, meaning one platform backed by expertise to connect people, data, workflows, and systems to facilitate transitions into, within, and discharges out of the acute care setting to the next best setting of care. ABOUT enables end-to-end Care Orchestration with a purpose-built SaaS platform, partnership and expertise, and curated provider networks. Learn more about our solutions.
Care Orchestration connects people, data, workflows, and systems to improve outcomes and enable more coordinated care. Care Orchestration, when executed successfully, delivers a unified patient experience, a unified experience for clinicians, and unified operations. Learn how ABOUT enables Care Orchestration.
ABOUT gives health systems the ability to leverage and augment existing data and systems, including EHRs and multiple EHRs—working with the EHR (not against) and helping health systems get the most out of their current IT investments. We integrate with the EHR, CC&C platforms, CAD systems, call recording, and more. Learn more about our Orchestration Engine.
ABOUT enables Care Orchestration with our Orchestration Engine and two anchoring solutions for acute patient transfers and acute patient discharges. Learn more about our Orchestration Suite.
Get more out of existing resources, technology, and networks, removing bottlenecks and grow margin which increases ROI. On average, our clients see 100% ROI in the first 155 days. Learn more about our services and expertise.
ABOUT offers actionable insights and pulls together disparate data to deliver comprehensive reporting, dashboards, and analytics unlike any other solution. See beyond the four walls of your health system, beyond the patient and bed records, and across your data sources to drive situational awareness. Providing you a sole source to manage and track care transitions, performance, and support data-driven strategic and operational decisions. Learn more about our Orchestration Engine.
ABOUT delivers results that are predictable, measurable, and attributable. Results can be seen in clinical, financial, and operational areas. Outcomes can include increased net new revenue, market share growth, contribution margin, workforce efficiency, clinician satisfaction, utilization of resources, and decreased length of stay, avoidable inpatient days, and more.
ABOUT offers Curated Networks, meaning verified, trained, and maintained nationwide post-acute and behavioral health providers to augment client’s existing networks and facilitate timely coordination of patient transitions out of the acute care setting. Learn more about our Orchestration Suite.
On the front end of Care Orchestration, ABOUT empowers health systems to take control of demand to drive referrals, capture more patients and market share, and build provider and patient loyalty by opening a new front door to acute care via physician referrals. We also provide systemwide visibility into resources, beds, and staffing to distribute incoming demand across available capacity, load balancing and leveraging all care settings to get patients to the optimal setting of care.
On the other end of Care Orchestration, ABOUT empowers health systems to transition patients out of the acute care setting to the next best setting of care to drive throughput and remove bottlenecks that backlog inpatient capacity and continue care and engagement post-discharge to retain patients. Accelerating throughput to open capacity allows health systems to meet and drive demand which then becomes an economic engine for the health system. Learn more about our Orchestration Suite.
With ABOUT solutions, logistics and operations automation reduces administrative work, increases efficiency, and improves accuracy, enabling clinicians to work at top-of-license while standardizing processes.
ABOUT recognizes that we have a responsibility and a requirement to protect the data we process as part of the solutions and services we provide, regardless of data ownership. To demonstrate our commitment to information security, we implement industry best practice security controls and assures the effectiveness of ABOUT controls through adherence to the Nation Institute of Standards and Technology (NIST) Cyber security Framework. Adherence to the NIST Cyber Security Framework has allowed for us to obtain various accolades that include the Authority To Operate in the VA Healthcare System, one of the most highly regulated organizations and industries in the nation. In addition, our solutions are developed in an environment that is ISO, SOC 2 and HITRUST accredited and certified. These designations demonstrate our serious commitment and adherence to the cyber security controls contained by these designations.
Our hands-on clinical, operations, and business experts work to understand the health system and market dynamics to become a trusted advisor and provide best practices, change management, and analytics insights. ABOUT has practicing clinicians and top patient transition thought leaders on staff with over 400 years of combined experience providing clients with complimentary services throughout our partnership to drive outcomes, ensure success, and continuously mature. Learn more about our services and expertise.
ABOUT provides end-to-end Care Orchestration, meaning one platform backed by expertise to connect people, data, workflows, and systems to facilitate transitions into, within, and discharges out of the acute care setting to the next best setting of care. ABOUT enables end-to-end Care Orchestration with a purpose-built SaaS platform, partnership and expertise, and curated provider networks. Learn more about our solutions.
Care Orchestration connects people, data, workflows, and systems to improve outcomes and enable more coordinated care. Care Orchestration, when executed successfully, delivers a unified patient experience, a unified experience for clinicians, and unified operations. Learn how ABOUT enables Care Orchestration.
ABOUT gives health systems the ability to leverage and augment existing data and systems, including EHRs and multiple EHRs—working with the EHR (not against) and helping health systems get the most out of their current IT investments. We integrate with the EHR, CC&C platforms, CAD systems, call recording, and more. Learn more about our Orchestration Engine.
ABOUT enables Care Orchestration with our Orchestration Engine and two anchoring solutions for acute patient transfers and acute patient discharges. Learn more about our Orchestration Suite.
Get more out of existing resources, technology, and networks, removing bottlenecks and grow margin which increases ROI. On average, our clients see 100% ROI in the first 155 days. Learn more about our services and expertise.
ABOUT offers actionable insights and pulls together disparate data to deliver comprehensive reporting, dashboards, and analytics unlike any other solution. See beyond the four walls of your health system, beyond the patient and bed records, and across your data sources to drive situational awareness. Providing you a sole source to manage and track care transitions, performance, and support data-driven strategic and operational decisions. Learn more about our Orchestration Engine.
ABOUT delivers results that are predictable, measurable, and attributable. Results can be seen in clinical, financial, and operational areas. Outcomes can include increased net new revenue, market share growth, contribution margin, workforce efficiency, clinician satisfaction, utilization of resources, and decreased length of stay, avoidable inpatient days, and more.
ABOUT offers Curated Networks, meaning verified, trained, and maintained nationwide post-acute and behavioral health providers to augment client’s existing networks and facilitate timely coordination of patient transitions out of the acute care setting. Learn more about our Orchestration Suite.
On the front end of Care Orchestration, ABOUT empowers health systems to take control of demand to drive referrals, capture more patients and market share, and build provider and patient loyalty by opening a new front door to acute care via physician referrals. We also provide systemwide visibility into resources, beds, and staffing to distribute incoming demand across available capacity, load balancing and leveraging all care settings to get patients to the optimal setting of care.
On the other end of Care Orchestration, ABOUT empowers health systems to transition patients out of the acute care setting to the next best setting of care to drive throughput and remove bottlenecks that backlog inpatient capacity and continue care and engagement post-discharge to retain patients. Accelerating throughput to open capacity allows health systems to meet and drive demand which then becomes an economic engine for the health system. Learn more about our Orchestration Suite.
With ABOUT solutions, logistics and operations automation reduces administrative work, increases efficiency, and improves accuracy, enabling clinicians to work at top-of-license while standardizing processes.
ABOUT recognizes that we have a responsibility and a requirement to protect the data we process as part of the solutions and services we provide, regardless of data ownership. To demonstrate our commitment to information security, we implement industry best practice security controls and assures the effectiveness of ABOUT controls through adherence to the Nation Institute of Standards and Technology (NIST) Cyber security Framework. Adherence to the NIST Cyber Security Framework has allowed for us to obtain various accolades that include the Authority To Operate in the VA Healthcare System, one of the most highly regulated organizations and industries in the nation. In addition, our solutions are developed in an environment that is ISO, SOC 2 and HITRUST accredited and certified. These designations demonstrate our serious commitment and adherence to the cyber security controls contained by these designations.
Our hands-on clinical, operations, and business experts work to understand the health system and market dynamics to become a trusted advisor and provide best practices, change management, and analytics insights. ABOUT has practicing clinicians and top patient transition thought leaders on staff with over 400 years of combined experience providing clients with complimentary services throughout our partnership to drive outcomes, ensure success, and continuously mature. Learn more about our services and expertise.
Learn more about how ABOUT enables Care Orchestration with our Orchestration Suite
ABOUT backs technology with partnership by becoming a trusted advisor to ensure health systems’ success.
We partner with you to:
- Reduce friction: Provide an intuitive, frictionless, and fast experience for clinicians and patients.
- Continuously improve: Deliver meaningful results, actionable insights, and decision support.
- Future-proof: Prepare for the future while solving for the realities today.
