James Norman

Vice President of Technology

James Norman, VP of Technology

James Norman joined ABOUT in 2023 as Vice President of Technology, bringing with him over 20 years of experience in leading technology and engineering teams in delivering market-leading and modern solutions that deliver value. James is known in the software industry for his unique ability to build high-performing technical teams that produce high-quality, innovative software.  

Before joining ABOUT, James led technology and product teams as Chief Technology Officer at Solve.Care and eHealth Technologies and held senior leadership roles over a 14-year tenure at UnitedHealth Group.  

Meet our leadership team

Jonathan Shoemaker
Jonathan Shoemaker

Chief Executive Officer

Bob Zdon
Bob Zdon

Chief Operating Officer

Matthew Smith
Matthew Smith

Chief Revenue Officer

Sam Bickell
Sam Bickel

General Counsel & Chief Administrative Officer

Eric Bosler
Eric Bosler

Chief Financial Officer

Darin Vercillo, MD
Darin Vercillo, MD

Chief Medical Officer

Jennifer Strahan, VP of Operations
Jennifer Strahan

Vice President of Professional Services

Lori Cihlar, VP of Marketing
Lori Cihlar

Vice President of Marketing

Dan Mullen, VP of Analytics & Insights
Dan Mullen

Vice President of Analytics & Insights