Healthcare Consumerism: Pros, Cons, and Needs

Dr. Darin Vercillo, Co-Founder and Chief Medical Officer of ABOUT Healthcare, discusses the significant advancement of healthcare consumerism during the pandemic. With millions embracing telehealth and major retailers expanding healthcare services, accessibility and affordability have improved. However, challenges arise for patients with complex conditions, highlighting potential inequities. Dr. Vercillo stresses the need for a “care orchestrator” to navigate the complex healthcare landscape. Such orchestrators can provide guidance, manage care journeys, and ensure patients receive the right care at the right time, preventing them from being lost in the evolving world of healthcare consumerism.

Read the full article in Healthcare Business Today.