CONNECT 22 in Nashville

September 2022

Last September, ABOUT premiered its new client conference, CONNECT 22 in Nashville, Tennessee. A new name and new location to reimagine patient flow and empower health systems to operate as one system of care. The event brought together customers, healthcare and thought leaders, and solution experts for one-and-a-half days to learn, network, and share. Attendees discovered new ways to get the most out of the ABOUT solutions today and into the future, through keynote speakers, panels, demo sessions, and discussions.

Main stage presenters

General session and keynote highlights

Sessions discussed:

  • Visions for how care orchestration can shape the future of access centers
  • How demand, capacity, and throughput can create systemness
  • Re-imagining patient flow to match patients with the right care, in the right location, without delay
  • Status of the health care market and how it relates to care orchestration, the patient journey, and why it is relevant to health care leaders around the country
  • Challenges of delivering compassionate care in our dysfunctional healthcare system while proposing collaborative ways to revitalize it

Hours of educational breakout sessions

ABOUT clients and subject matter experts presented sessions:

  • The Future of Care Orchestration: Optimization Demand, Capacity, and Throughput to Take Patient Transitions to the Next Level
  • Omnichannel Communications in Your Access Center – Go Beyond Paper and Phone Tag
  • Take your Transfer Center to the Next Level:  Drive Health System Demand while Combatting Workforce Challenges & Improving Care Team Satisfaction
  • Leveraging Data to Make Decisions and Improve Operations
  • Improving Length of Stay: Best Practices for Discharge Planning to Reduce LOS
  • ABOUT Solution Best Practices & Success Stories
  • A Closer Look: Systemness and How to Start Operating as One Connected System of Care
  • Demonstration of Care Orchestration Across All Care Settings

CONNECT 22 was well organized with relevant and clear delineation of today’s state of healthcare and how we can provide facts over feelings leveraging data via ABOUT.Hearing from actual clients and how ABOUT is more than a vendor but a partnership. Excited to come back again!


Tina R. Jacomino, MSN RN CCP
Director of Operations, Patient Logistics & Transfer Center

Baptist Health South Florida

Stay tuned to learn more about next year’s event!