Aiming to Reduce Patient Leakage, Transfer Center Becomes Key Driver of Organizational Success

Riverside health hospital from the outside
The Riverside Health System transfer center faced a crucial conundrum: how to handle a growing workload and prevent patient leakage to competitors — within the constraints of its current staffing. By reformulating processes, and adopting the right technology, Riverside not only rose to the challenge, but has become a shining star in the world of transfer centers.